Contact Us

We're here to help! If you have any questions or need assistance, please don't hesitate to reach out.

Support

Email: support@heicfix.com

Response time: Within 24 hours

Frequently Asked Questions

How do I convert HEIC files?

Simply drag and drop your HEIC files into the converter on our homepage, or click to select files. The conversion will start automatically.

How many credits do I need?

Each HEIC file conversion requires one credit. You can purchase credits in different packages based on your needs.

Are my files secure?

Yes! Your files are processed locally in your browser and are never stored on our servers.

What payment methods do you accept?

We accept all major credit cards through our secure payment processor, Stripe.